Web Content Accessibility Guidelines (WCAG) 2.0 Level AA are an internationally recognized set of recommendations for improving web accessibility. They explain how to make digital services, websites and apps accessible to everyone, including users with impairments to their:
WCAG 2.0 is based on four design principles:
Information from Gov.UK's Understanding WCAG is licensed under the Open Government Licence 3.0.
Incorporate the following steps to create accessible materials that reach the widest range of users.
Consider the diversity of your audience so that you can develop content that all users can use and understand.
Visit the Government of British Columbia's Audience Diversity web page to learn more about diverse groups in the province.
Use the GOV.UK's Digital Service's accessibility user profiles as you discuss ideas and concepts.
Consider accessibility at every stage in the design process. Use Universal Design for Instruction (UID) principles to address barriers in instruction, materials and content.
Working this way helps identify and fix issues early rather than address expensive time-consuming fixes at a later stage.
There are fundamental writing and formatting techniques that are simple to do and make a huge difference for your audience.
Review the Government of British Columbia's Inclusive language and terms page to learn more about using language free from prejudice, stereotypes or discriminatory view of specific peoples and groups.
Visit the Web Accessibility Initiative's Writing for Web Accessibility to learn how to:
Visit the Government of British Columbia's Using video and multimedia page.
Learn how to add captions in videos using the following applications:
Learn how to add transcripts with audio files using the following applications:
Visit the Government of British Columbia's Using colour and contrast page to learn about appropriate contrast between text and background.
Visit the Australia Government's Content Style Guide for tips to add ALT-tags to informative and decorative images.
Visit the Australia Government's Content Style Guide for tips to write accurate links rather than using 'click here', 'read more' or 'useful links'.
Visit the University of Toronto's Accessible Learning Object Design site for steps to ensure keyboard accessibility with Articulate Storyline.
Visit the University of Washington's Designing for Keyboard Accessibility page for tips to test content through keyboard commands.
Visit the Government of British Columbia's Create accessible documents page for information to make Microsoft Word, PowerPoint, and Excel documents, and Portable Document Formats (PDFs) accessible.
Visit Queen's University's Accessible Virtual Meetings page for practical strategies to improve learning experiences for everyone, and specific accessibility features in Zoom and Microsoft Teams.
Use the following checklist to align your web content and electronic documents (Microsoft Word, PDFs) with WCAG 2.0 Level AA.
It's important to do manual and automated testing to uncover issues with design and content. You'll miss some issues if you only do automated testing.
Use tools such as the Wave web accessibility evaluation tool and Google Color Contrast Analyzer to catch some accessibility issues before manual testing.
Use the accessibility checklist created by 18F to find problems, including:
You should also do some testing with common assistive technologies. When possible:
Information from Gov.UK's Testing for accessibility is licensed under the Open Government Licence 3.0.
You should add an Accessibility Statement after you have tested your content and it's ready for go-live.
Accessibility statements provide learners with an overview of accessibility features available in your content and contact information in case there are any problems.
Review an example course with an accessibility statement at the Washington State Department of Labor & Industries.
Review the following resources for more information about embedding accessibility and inclusion into your design and development processes.