Please click through the tabs above before submitting a ticket as most support questions can be easily answered by the helpsite content.
Learners : Please also refer to our
Learner's FAQ Sheet before submitting a Learner Support ticket.
For an account merge, please refer to the
Merge Accounts page.
For information or feedback on course content, please contact the designated Course Managers. Course Contact information can be found at the bottom of the course page.
Course Managers : Please scroll up to visit the Manage a Course tab for guides that may be of assistance before submitting a ticket. Please also refer to our
Course Manager's FAQ Sheet before submitting a ticket.
If you are not a Course Manager or do not require reporting done within a BC Health Authority, please submit a Learner Support ticket.
**If you are a NORTHERN HEALTH AUTHORITY (NHA) LEARNER/EMPLOYEE, please do not submit a ticket. NHA learners are to refer to the contact information provided at the top of the page.