Classroom courses

If you have attended a Classroom course and the session is still listed as Pending in your Learning History after more than a week, please contact the Course Manager to update your attendance. Course Managers are responsible for updating learners' completion status.

Course Manager contact information can be found by selecting the title on the record and then, selecting "View Course".

eLearning courses

You must complete all mandatory learning activities in the course for completion. Completion of a module is indicated by a checkmark.

*Upon completion of all required modules in a course, it will take a short while for the course to appear under your Learning History. 

Please do not cancel a course, unless that is the intended action and you do not require completion. 

‎For courses with expirations, previous completions of those courses will always be listed as “Expired” in the Learning History. As long as there is a recent “Completed” record in the Learning History, the “Expired” record(s) can be disregarded as it is only for tracking purposes.

To view the expiration date, open your completion certificate. The information will be stated below the certificate, if the course is to expire. :

Downloading or Printing your Learning Transcript

1. After logging in, select the Learning History tab

2. Under this tab, you will see the button to "Print Transcript". 

By selecting to Print Transcript, this will open your Printer settings to print the document.

If you would like to Download the transcript instead, change your print destination to "Save as PDF". 

Please note: The instructions provided are for when using Google Chrome on a desktop/laptop, as it is recommended for LearningHub. The process may be different if you are trying to download the document by other means as each browser/device has different settings.