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Finish a Course & Get Certification

Having trouble finishing your course or getting your certificate? Follow the steps below.


Completing a pending course

Classroom courses

If you have attended a classroom course and the session is still pending in your Learning History after a week, please contact the Course Manager to update your attendance. 

eLearning courses

You must complete all Mandatory Learning Activities to complete an eLearning course. An easy way to check this is seeing if their are checkmarks next to an activity.Complete.png

Note: Learning History takes 20 minutes to update with any recent completions.  Wait a couple of minutes, press CTRL + F5 to refresh your screen. 

Print Certificate or Transcript

1. Click Learning History at the top of the page or Completed in the navigation bar.

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2. To print your entire Learning Transcript, press Print TranscriptPrint.png

3. To Print an individual Course Certificate, press Certificate next to the course title.Print 2.png

4. Click Download PDF Certificate or Print PDF Certificate

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