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Set up a LearningHub Account







Create an account

Welcome to the LearningHub! Your first step is to create a New Account if you have not done so already. 

If you have an existing account, which could include an account you created as a student or as an employee from another Health Authority, please contact your Health Authority LearningHub Help Desk rather than creating a new account so that we can keep your Learning History in one account.

Depending on your role within the Health Care field or with a Health Authority, their are multiple account types to select from.
Employee Account
If you have a PHSA Employee ID, create an employee account or update your account with your PHSA Employee ID so your mandatory course will be included in Employee reporting. 
Note: If you don't link your LearningHub account with your Employee ID, you may show up on the reports as incomplete.

Student Account
Currently enrolled as a student in a health care related discipline.

Volunteer Account
Providing volunteer services in a health care setting.

Medical Staff
Physicians, dentists, midwives, nurse practitioners, maxillofacial surgeons. If you are a Medical Staff employeed with an Health Authority, please register with a Employee Account instead.
Affiliate/Contractor Account
- Employees who do not have their employee ID established yet may create this account first and upgrade to an Employee account later.
- PHSA Volunteers, students, researchers, clinicians.
- Health care workers from other BC Health Authorities
General Public Account
Members of the public and patients.

2. Click Sign Up for an Account 
3. Enter your Name, Email Address, Password.2016-10-19_13-57-49.png

4. Go to the email that you entered in and click the "Click here to activate your account" button. If you did not recieve the email, check your junk mail or click the"Resend Activation Email" button2016-10-19_14-10-30.png5. Read the Notice and Conset and click "I Agree" button.Capture5.PNG

 6. Select your role that best describes your position and which  organization you are affiliated with.


7. If you are a Health Authority employee, please verify your employee number. If you do not know your employee number, you can click "remind me later" button to enter it in when you recieve it.


 8. Enter in the rest of your Information to Complete your Profile.

Change your account

  1. Login to your accountCapture.PNG
  2. Go to My Profile2016-10-21_13-04-23.png
  3. Click Change Account Type
  4. Select account type: Health Authority Employee, Physician, Student/Trainee, Volunteer11.PNG
  5. Click Change My Account Type

Get your password

If you have forgotten your password, a new temporary password can be sent to you automatically.
  1. Go to the LearningHub Login PagePassword.png
  2. Click I have trouble logging in my account
  3. Enter the email you used to sign up for your accountRecover.png
  4. Click Forgot Your LearningHub password 
  5. Enter the email you used to sign up for your accountTwo Emails.png

  6. An email will be sent to the email address you provided in the account setup.12.PNG
    If your email address is no longer accessible, please contact the LearningHub HelpDesk with your new email address.
  7. Click here to reset your passwordPassword Reset.png
  8. Enter your new password13.PNG
8. You will then be logged in with your password changed.
eEnter Enter cClClick the  

Verify your employee number

  1. Click My ProfileMy PRofile.png
  2. Click Verify Employment Status2016-10-21_16-17-30.png
  3. Enter Employee Number and the CAPTCHA Code provide in the box.55.PNG
  4. Click Verify Employment Status
Note* After 15 days, if your Employee ID number has still not been verified, you will be prompted to verify your ID the next time you have logged in. 


Minimum system requirements


Windows users

Google Chrome is the recommended web browser 

Mac users

Google Chrome is the recommended web browser, Firefox 5, Safari 3

eLearning courses

Google Chrome is the recommended web browser for all e-Learning courses. Flash Player 7; Mac users require Silverlight for MediaSite content.

Mobile device users

We do not currently support mobile devices.


SOURCE: Set up a LearningHub Account ( )
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