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Manage My Profile

Steps to Edit Profile

  1. Click My Profile
  2. Click Update Profile
  3. Enter any changes into your profile. Red Starred fields indicates they must be filled in. Note: If you have verified your Employee ID the Department and Job Title cannot be manually changed.  This information is populated from your Employee File.
  4. Click Update Profile

Steps to Edit Account Type

  1. Click My Profile
  2. Click Change Account TypeChangeaccounttype.gif
  3. Select the Account Type and click Change My Account Type2020-02-20_13-18-19.gif

Your Preferred Name is the name you can enter into your profile that you would choose to be called. This profile field is not mandatory.

Preferred Name can be different that the Name Field. For Employees, these names are unchangeable when you have verified your employee number in your account as they are directly linked to your Human Resource Systems record of your name.


All users on the LearningHub use one set of Login Credentials including a Login Email and Password.

Steps to change Login Email

  1. Click My Profile
  2.     Click Change Login EmailChange Email.png
  3.   Enter the New Email Login 
  4.     Click Change Login Email

If you work for more than one Health Authority, you will be able to create multiple profiles within one account rather than creating multiple accounts for each role. 

Steps to Add Additional Health Organizations to an Account

  1. Click My Profile.
  2. Click Switch Profile in the top right hand corner.2016-10-24_12-48-59.png
  3. Click Add another Health Organization2016-10-24_12-50-01.png
  4. Select the Role and Health Authority that you are associated with and press Continue. Note: You can only have one Role in each health organization with the exception of Fraser Health.
  5. Fill in the rest of the details for your new profile including Employee ID verification if you work for two Health Authorities.

Once logged into the LearningHub you can Switch between profiles.

Steps to Switch between Profiles

  1. Click Switch Profile.
  2. Click on the Profile you would like to switch to.Switch Between Profiles.png

As a user, if you work at more than one Health Organization, you may have more that one Profile contained in your account. 


Your primary Email Address to login to your LearningHub account will remain constant.
You may have more than one profile in that account if you work at another Health Organization. 

Primary Account email address: 

Profile 1: Provincial Health Services Authority

Profile 2: Fraser Health Authority

Even if you work at both Health Organiztions, you will only have one email account to login to the site.

Accounts that are linked together will have the same email address and will also share Learning History regardless of which profile you choose.


When an Learner logs in with, they will have the option to select which Profile they want to use.


SOURCE: Manage My Profile ( )
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