Skip to main content

Course Managers

Manage Courses

 

As a Course Manager, you will have the ability to edit a courses settings, manage registered participants, issue refunds and generate reports. ‎Course Managers may only edit courses that have been assigned to them by the Course Owner. 

For more details on how to change course settings check out the Course Settings page. 


1. Click Admin Dashboard

2. Click Courses

3. Select the specific Course from Manage Coursescorps.png

4. Edit the Course Settings


Manage Classroom Sessions

After receiving confirmation from the LearningHub Support Desk that your Course has been created, you may start to create your sessions.
 
  1. Login to your account
  2. Click Admin Dashboard
  3. Click Courses
  4. Select the specific course
  5. Click Create New Session at the bottom of the pageCreate new Session.png
  6. Enter the Session Name, Location, Start and End date, Atteendees, Instructors and Visibility. Session Info.png
  7. Click Save Changes
Note* Instructors only have the ability to view the session they have been attached to.
 
 

  1. Login to your account
  2. Click Admin Dashboard
  3. Click Courses
  4. Select the specific course
  5. Select the Session you wish to edit
  6. Click Update Session and select Edit SessionEdit Classroom Session.png
  7. Edit the details within the session

 

If a Classroom session is no longer needed or was created in error, you will be able to remove the session barring no learners have registered in the session.


  1. Login to your account
  2. Click Admin Dashboard
  3. Click Courses
  4. Select the specific course
  5. Select the Session you wish to edit
  6. Click Update Session and select Remove SessionRemove Session.png
 

If your Classroom session requires payment, manually registering a user into a session will bypass the payment section of registration.


  1. Login to your account
  2. Click Admin Dashboard
  3. Click Courses
  4. Select the specific course
  5. Select the Session 
  6. Click Register LearnersRegister User into Classroom.png
  7. Enter the name or email of the user and press SearchClick Search.png
  8. Click Choose


Note* If you encounter an error while attempting to register a user into a session, ensure that the user has the correct account type that matches the registration settings that you have set.

 
  1. Login to your account
  2. Click Admin Dashboard
  3. Click Courses
  4. Select the specific course
  5. Select the Session 
  6. Click Cancel for the user you wish to cancelCancel User Registration.png

Add Course Managers

To share the responsibility of your courses/sessions, as a Course Owner, you can add additional Course Manager. A Course Manager will be granted all the same editing and viewing access except for the ability to change a Course Title, Inactivate the Course and changing the Course Owner.

1. Click Admin Dashboard

2. Click Courses

3. Select the specific Course from Manage Coursescorps.png

4. Click the Course SettingsCourse Settings.png

5. Click Course Managersa.png

6. Click Add Course ManagerAdd Course Manager.png

7. Enter the name or email of the user

8. Click Choose


 

Manage users

Course Managers cannot create accounts for learners. In order to create an account for a new user you wish to register in a course, refer the user to the LearningHub Home Page.
Users should be instructed to create an account by clicking Sign Up for an Account and following the steps.

Sign up for account.png
 


 
  1. Learner's credit card information is required. Ensure you have the following details prior to proceeding:Visa or MasterCard; Name of card owner; Credit card number; Date of expiry;
  2. Place cursor over Course Manager
  3. Click Manage Courses
  4. Select the course from the list
  5. Look for session and click Register
  6. Enter search details
  7. Click Search
  8. Select user and click Add
  9. Click Payment
  10. Enter payment details
  11. Click Pay
 
If a user contacts the Course Manager to withdraw from a paid course/session, a refund can be issued. 
Refunds should occur the same day the user is cancelled from a session. There is no notification of a refund sent to the user therefore it is the Course Managers responsibility to track all refunds.


1. Click Admin Dashboard

2. Click Coursescorps.png

3. Select the specific Course from Manage Courses

4. Click the Cancellations & Refunds tabRefunds.png

5. Click Issue Refund next to the User


 
Reschedule a User
  1. Login to your account
  2. Click Admin Dashboard
  3. Click Courses
  4. Select the specific course
  5. Select the Session 
  6. Select the User and Click RescheduleRescheudle.png
  7. Select the session you wish to move the user into
Move a User to Waiting List
Reschedule a User
  1. Login to your account
  2. Click Admin Dashboard
  3. Click Courses
  4. Select the specific course
  5. Select the Session 
  6. Select the User and Click Move to waitlist Waitlist.png

The learner now appears on the waiting list, and can be moved back to the session.
  1. Click on the Waitlisted tab
  2. Select the Learner
  3. Click Register to sessionWaitlisted 2.png
 

  1. Place cursor over Course Manager
  2. Select Manage Courses
  3. Select course in the list
  4. Find session
  5. Click on the number that appears in the Waiting List column
  6. Select user
  7. Click Move To Roster  to enroll user in the current session
  8. Click Reschedule to enroll in a different session
 
 

To view all users who have registered into your course

  1. Login to your account
  2. Click Admin Dashboard
  3. Click Courses
  4. Select the specific course which will take you to Manage Learners
  5. Click the All Learners tab to view all users regardless of their progress in the course. Switch through the other tabs to filter results.Switch Tabs.png

Note* For Classroom Courses, you can only view users by which session they have registered in
Course Managers may wish to send notifications via email to users registered in a particular session.  

  1. Login to your account
  2. Click Admin Dashboard
  3. Click Courses
  4. Select the specific course
  5. Select the Session 
  6. Click Email LearnersEmail Learners.png
  7. Enter the message that you intend to sendMesage.png 
 

‎Print a Sign In sheet for your Classroom Session to track attendance and marks for each session.


  1. Login to your account
  2. Click Admin Dashboard
  3. Click Courses
  4. Select the specific course
  5. Select the Session 
  6. Click Download Forms and select Sign-in Sheet from the dropdown menuSignin.png
  7. Click Print PageSign2.png
As a Course Manager or Instructor of a Classroom session, you must ensure that grades are updated for each session immediately after the session has passed. It is the Course Manager or Instructor's responsiblity to update course grades and attendance.

  1. Login to your account
  2. Click Admin Dashboard
  3. Click Courses
  4. Select the specific course
  5. In Manage Learners, click Past to be brought to sessions that have already occuredPasts.png
  6. Select the session that you need to update with attendance and grades
  7. Mark each participant with a Status and Grade.Update Grades.png
  8. Click Move to History when complete
Note* Sessions that have passed its session date will be moved into the Past category for grades to be updated. Sessions within the History category should have attendace and grades already entered.
SSelect tI 
You can only generate reports that you are a Course Manager for.
If you require reports for a specific course you must contact the Course Manager for them.
If you require reporting information regarding individual employees you will need to request their learning history from the employee. The system does not generate employee reports.

  1. Login to your account
  2. Click Admin Dashboard
  3. Click Reports on the Administration Bar Reports.png
Note* These reports are seperate from the Organizational Compliance Reports which allow you to see Course Compliance of Employees with direct reports.


SOURCE: Course Managers ( )
Page printed: . Unofficial document if printed. Please refer to SOURCE for latest information.

Copyright © Provincial Health Services Authority. All Rights Reserved.